Renewing Medicaid Benefits
Did you know? You need to renew your Nevada Medicaid annually. Failing to do so may result in a lapse in your benefits.
Not a SilverSummit Member but would like to be? Click the How to Enroll button.
Renewing Medicaid Benefits Form
Questions? We are standing by to assist you with your Medicaid questions. Please complete the form below. We will get back to you as soon as possible!
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Frequently Asked Questions
Here are some questions Medicaid Members often ask about renewing:
For the past few years, people enrolled in Medicaid did not have to renew their health coverage during the pandemic. Now that that has ended, yearly renewals are once again required. It is important that Nevada Medicaid Members' contact information be up-to-date to receive important information by mail.
This can be updated online at: https://dhcfp.nv.gov/UpdateMyaddress/External Link
Nevada Medicaid will send the renewal package 60-days prior to the end date of your benefits. Please make sure Medicaid Members keep their address and all other contact information up-to-date with Nevada Medicaid. This can be updated online at: https://dhcfp.nv.gov/UpdateMyaddress/External Link
Yes, if a Medicaid member needs help with the paperwork or understanding the process, please contact the Care Engagement Team at 1-844-366-2880 (TTY/TDD 1-844-804-6086, Relay 711) or email the Care Engagement Team at nvss_careengagement@silversummithealthplan.com
If Medicaid Members didn’t receive their renewal package, please contact Access Nevada at (800) 992-0900 or visit https://accessnevada.dwss.nv.gov/public/landing-page
I didn’t receive the renewal package, but I received a letter saying I was part of the "Ex-Parte" process.
"Ex-Parte" is a process where Medicaid automatically renews Medicaid members' benefits. If they received this letter, it means their benefits have been renewed for another year and no further action is required. If a Medicaid member has questions, please contact Access Nevada at (800) 992-0900 or visit https://accessnevada.dwss.nv.gov/public/landing-pageExternal Link
Medicaid will send a letter to the address on file if additional paperwork is needed. Please make sure all Medicaid members' contact information is up-to-date with Nevada Medicaid. This can be updated online at: https://dhcfp.nv.gov/UpdateMyaddress/External Link
Nevada Medicaid sets the deadline for the renewal process. For questions about renewal dates, please contact Access Nevada at (800) 992-0900 or visit https://accessnevada.dwss.nv.gov/public/landing-pageExternal Link.
Please complete the paperwork in the packet and return it immediately to avoid any loss of benefits.
Nevada Medicaid will send a follow-up letter verifying if benefits were approved or denied. Please make sure all Medicaid members' contact information is up-to-date with Nevada Medicaid. This can be updated online at: https://dhcfp.nv.gov/UpdateMyaddress/External Link
SilverSummit will be your Managed Care Plan. Members will not be switched to another health plan.